Return & Refund Policy

We have a 30-day return policy, which means you have 30 days to request a return after receiving your item (does not apply to sale items). To be eligible for a return, your item must be in the same condition as when you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. To initiate a return, please contact us at info@trendcornerofficial.com. If the return is approved, you will be asked to send the package to the return address. Return shipping costs are the responsibility of the customer, and items sent back to us without first requesting a return will not be accepted. You can always contact us if you have any questions about returns: info@trendcornerofficial.com. To initiate a return and refund, customers must first obtain the return address from customer service by contacting our dedicated team via email. It is important to provide the correct return address to ensure that returned items are received promptly and processed efficiently. If the correct return address is not provided, the return and refund procedure will be invalid.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and correct it.

Exceptions/Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods, custom products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please get in touch with us if you have questions or concerns about a specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is approved, you can purchase the new item separately.

Exchanges: Once the store has sent a free exchange, further requests for refunds or returns will not be accepted, except if the item is damaged or significantly different from the description.

14-Day Cooling-Off Period in the EU
Regardless of the above, you have the right to cancel or return your order within 14 days, for any reason and without justification, if the item is shipped to the EU. As mentioned above, the item must be in the same condition as when you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Store Credit
Store Credit: If the store credit issued to a customer is equal to or exceeds the amount originally paid for the item, it is not possible to refund or return it. Customers are encouraged to use their store credit carefully, as no refunds will be processed for transactions with store credit equal to or greater than the original purchase amount.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, you can contact us at info@trendcornerofficial.com.